In commemoration of the new years observance. Thirteen years ago I was on duty at my first power company gig, and although there was a lot o...

We heard back from the crazy character mentioned in the previous post. [ name, address, phone ]. [ email name ] is my cover email because so...

Got this one shared with us by the customer service friendlies today. They got this message first. From: [ name ] [mailto:[ handle ]@hotmail...

Counterpoint to our previous post, this gem arrived recently from one of our end users. --- I am unsure if this response is automated or not...

At the power company, we responded to a routine outage, about 20 people were out due to the failure of underground cable. I've always be...