Training new dispatchers can be a serious drag. Especially when they come in from outside the company and are already well experienced. Th...

There is a very, very long story behind this. Thankfully, I have already written all about it here, so all you have to do is go back and ...

In the past few days, the hairs on the back of my neck have been standing up when I think about this blog and who might be reading it. Anon...

Got dropped for a traffic accident, details unknown. First unit arrives in the area, nothing found. How many callers? Just the one. This i...

So the little black gadget on my belt beeped and starting squawking. Something about a truck and some power lines down. Close by. Bah. I...